Jennifer Tindall and Fancee Spense are being recognized for regularly going ABOVE and BEYOND on a daily basis, exemplifying a core value at Guardian Pharmacy: Outstanding Customer Service!
At Middle Tennessee Pharmacy Services, our definition of “wow” is: to overwhelm with pleasant surprise through unexpected excellence in service; exceeding the customer’s expectation.
“People will forget what you said. People will forget what you did. But people will never forget how you made them feel.” – Maya Angelou
Jennifer Tindall has been a member of the MTPS team for seven years. She is lead data entry supervisor and goes above and beyond daily for our customers.
“I don’t know where to start. I love my job,” said Jennifer, when asked what she enjoys most about her position at MTPS. “I love the people at MTPS, and I have bonded with a lot of nurses at the facilities we service. I really enjoy all I do.”
Fancee Spence has been a member of the MTPS team for seven years. Fancee is a customer service representative, assisting customers with concerns and/or complaints. Whether interacting with customers over the telephone or via email, Fancee is always patient, knowledgeable and resourceful. When asked what she enjoys most about her job, Fancee said she loves helping people.